Privacy Policy

We collect information you provide directly to us, including:

• Account information: your name, email address, phone number, and profile photo when you register.
• Profile data: professional details, industry, and any information you add to your profile.
• Communications: messages you send through our platform, event registrations, and form submissions.
• Usage data: pages visited, features used, device information, and IP address collected automatically.
• Transaction data: records of services or events you register for through the Platform.

We use the information we collect to:

• Provide, maintain, and improve the Platform and its features.
• Create and manage your account and profile.
• Send you event confirmations, updates, and administrative messages.
• Respond to your enquiries and provide customer support.
• Send promotional communications where you have consented.
• Monitor and analyse usage trends to improve user experience.
• Detect and prevent fraud or abuse of the Platform.
• Comply with legal and regulatory obligations under Singapore law.

We do not sell your personal data. We may share your information with:

• Service providers: third parties that help us operate the Platform (e.g. cloud hosting, email delivery, analytics), bound by confidentiality obligations.
• Event organisers: if you register for a Gateway event, your registration details may be shared with the organiser for event management purposes.
• Legal authorities: where required by law, court order, or to protect the rights and safety of our users.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred with prior notice.

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

Certain data may be retained longer where required by law or for legitimate business purposes (e.g. transaction records, legal disputes).

Under the Singapore Personal Data Protection Act (PDPA), you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Withdraw consent for data collection or marketing communications at any time.
• Request deletion of your data, subject to legal obligations.
• Data portability where technically feasible.

To exercise any of these rights, please contact us at info@nextloop.sg.

We use cookies and similar technologies to provide a better experience, analyse traffic, and remember your preferences. You may control cookie settings through your browser, though disabling certain cookies may affect Platform functionality.

We use Google Firebase for authentication and data storage. Firebase may collect certain usage data in accordance with Google's Privacy Policy.

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through a prominent notice on the Platform. Your continued use of the Platform after any changes constitutes acceptance of the updated policy.

This Privacy Policy is governed by the laws of Singapore. Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the Singapore courts.